All payments are processed by the Ohio Child Support Payment Central (CSPC) in Columbus. Over one million checks from obligors and employers statewide are processed each month. There are several methods for both making payments and receiving payments of the support obligation. The following information provides each party on the support order the various options available for paying and receiving support.
OBLIGEE- Any person to whom child support and/or spousal support is owed
Soon after your case is entered into the SETS computer system, you will receive notice that you must choose to receive payments through direct deposit to your checking or savings account or to the E-Quick Pay Master Card. If you fail to choose the method by the deadline, you will automatically receive the E-Quick Pay MasterCard.
OHIO CSPC Direct Deposit
Support payments can be deposited directly to your checking or savings account. All you need to do is complete the direct deposit form and mail it in, or call 1-888-965-2676, or you can e-mail your request to www.state.oh.us/odjfs/ocs.
Ohio e-Quick Pay MasterCard
This fast, safe, and efficient method applies support payments directly to a MasterCard debit card issued by the state. As payments come in, they are applied to the card, which can be used at thousands of purchase points or to obtain cash at banks or ATM machines. To request an enrollment form, call toll free 1-888-965-2676. To report a lost or stolen card, or for other inquiries about your e-Quick Pay card, call toll free 1-800-503-1283.
Payment Information on Line
You can obtain the last payment date, date payment was processed and the total due on the order by going to http://jfs.ohio.gov/ocs/
PIN Reset Information
Call the Office of Child Support-Bureau of Customer Service at 1-614-387-5505 or 1-800-686-1556; or FAX 1-614-995-7159.
OBLIGOR- Any person ordered to pay child support and/or spousal support
There can be a time lapse of several weeks from the date the new order is filed by the Court or CSEA and the date your case is entered in the SETS statewide computer system.
Payments on a new order
You need to ensure that payments are made to CSEA or CSPC beginning with the effective date of the order, even though your case may not yet be entered in the SETS computer system and you did not get a bill. By law, payments made directly to the obligee are considered a gift. If payments are missed you may enter default, which has consequences (see Default Section).
Cash payments may be made in person at the Gallia County CSEA Payment Office at 848 Third Avenue, Gallipolis, Monday through Friday from 7:00 a.m. to 4:30 p.m. While payments are recorded in our office, they are processed and applied to the obligee’s account by CSPC in Columbus. Any person can make a payment for you, as long as they can provide your SETS case number or social security number and the order number.
Electronic Payments On-line
You can make child support payments on line at http://www.expertpay.com/ At this time, Expert Pay payments can be made using MasterCard ONLY.
Payment by Mail
All payments made by mail MUST include the payer's SETS case number, the court case (or order) number, the payer's name and the payer's social security number in order to correctly identify the case which the payment is to be applied.
Your payments should be sent to:Ohio Child Support Payment CentralP.O. Box 182372Columbus, OH 43218-2372